Terms of service

1. General provisions
1.1. These rules of purchase and sale (hereinafter referred to as the Rules) establish the mutual rights, obligations and responsibilities of the person purchasing goods in the www.aquagile.com online store (hereinafter referred to as the Buyer) and UAB “Herimejas” (hereinafter referred to as the Seller) when the Buyer purchases goods in the online store. By purchasing goods in the online store, the Buyer agrees to the application of these Rules.
2. The moment of conclusion of the purchase and sale agreement
2.1. The purchase and sale agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer, having created a shopping cart in the online store, specified a delivery address, selected a payment method and familiarized himself with these Rules, clicks the “Confirm” button, and is valid until the obligations under this agreement are fully fulfilled. In cases where the Buyer does not agree with all or a certain part of the Rules, he must not place an order.
2.2. Each contract concluded between the Buyer and the Seller is stored in the www.aquagile.com database.
3. Buyer's rights
3.1. The Buyer has the right to purchase goods in the online store, in accordance with these Rules and the legal acts of the Republic of Lithuania.
3.2. The Buyer (consumer) has the right to withdraw from the contract for the purchase and sale of goods concluded in the online store with the Seller by notifying the Seller in writing within 7 days from the date of delivery of the goods. The Buyer has the right to withdraw from the contract for the purchase and sale of goods with the Seller only if the goods have remained of good quality, have not been damaged and their appearance and consumer properties have not changed substantially.
3.3. The Buyer has other rights provided for in the Rules and the legal acts of the Republic of Lithuania.
4. Buyer's obligations
4.1. The Buyer must pay the price of the goods and their delivery, as well as other payments (if such are indicated when concluding the contract) and accept the ordered goods. The Buyer pays for the goods using his/her online bank, making a payment from any bank to the Seller's account specified in the order confirmation, using the Paysera.lt system or in cash upon receipt of the goods.
4.2. If the ordered goods are not in stock (on order) or the current balance of the goods is 0, the customer must pay 100 percent. of the order amount. The goods are ordered from the manufacturer only after receiving an advance payment.
4.3. If the data provided in the Buyer's registration form changes, the Buyer must immediately update them.
4.4. The Buyer must confirm the payment order in the Buyer's online bank, or make a payment from any other bank and notify the Seller by e-mail about the payment no later than 24 hours after clicking the "Confirm" button. If the payment order is not confirmed within this period, the Seller has the right to consider that the Buyer has withdrawn from the purchase and sale agreement. The goods selected by the Buyer are reserved and the Seller begins to perform the purchase and sale agreement only when the Seller receives a notification of payment from the bank or the Buyer about the payment for the selected goods.
4.5. When withdrawing from the purchase agreement, the Buyer must notify the Seller of his decision by e-mail or telephone and, by mutual agreement in any of the aforementioned ways, coordinate the time and place of return of the goods.
4.6. The Buyer must comply with other requirements set out in the Rules and legal acts of the Republic of Lithuania.
5. Seller's rights
5.1. If the Buyer tries to harm the work or stable operation of the online store or violates his obligations, the Seller may, without prior warning, limit, suspend (terminate) his ability to use the online store and is not liable for any losses of the Buyer related to this.
5.2. The Seller has the right to temporarily or indefinitely terminate the activities of the online store without separate notice and is not liable for any losses of the Buyer related to this.
5.3. The Seller has the right to unilaterally amend these Rules by publishing the amended Rules on the website of the online store. The amendments shall enter into force from the moment of publication for all transactions concluded after publication.
5.4. The Seller has other rights provided for in the Rules and legal acts of the Republic of Lithuania.
6. Seller's obligations
6.1. The Seller undertakes to create conditions for the Buyer to properly use the services provided by the online store. The Seller does not provide any guarantees that the online store will operate uninterruptedly or that data transmission will be error-free. The Seller is not liable for any losses of the Buyer related to malfunctions of the online store and (or) data transmission errors.
6.2. The Seller, in case of important circumstances and not being able to provide the ordered goods to the Buyer, undertakes to offer an analogous goods, and if the Buyer refuses to accept the analogous goods, to return the money paid by the Buyer within 14 working days. In this case, the Seller is exempted from liability for non-delivery of the goods.
6.3. The Seller undertakes to comply with other requirements set out in these rules

7. Delivery of Goods
7.1. The goods are delivered by a transport company at the Buyer's expense. In individual cases specified by the Seller, the goods are delivered at the Seller's or the Buyer's expense.
7.2. The exact delivery price depends on the amount of the ordered goods and the delivery method, therefore the final delivery price will be visible only after the order is formed, before its confirmation.
7.3. The delivery service of the goods is ordered separately before payment for the goods and selected services and is coordinated separately. The delivery service of the goods is paid by the Buyer.
7.4. The goods are delivered to the address specified by the Buyer no later than 7 business days from the receipt of payment for the goods and transportation of the goods, if the goods are in the Seller's warehouses. The Seller does not guarantee that the goods will be delivered in all cases within the period specified in the previous sentence, especially if the ordered goods are not in the Seller's warehouses. The delivery of the goods is carried out throughout the territory of the Republic of Lithuania, including the Curonian Spit.
7.5. The exact date and time of delivery of the goods is indicated in the notification provided by the Seller to the Buyer at the e-mail address or telephone number specified by the Buyer in the registration form. Accordingly, the Buyer, having concluded a purchase and sale agreement, undertakes to check the aforementioned e-mail box every day until a notification of the delivery of the goods is received.
7.6. During the delivery of the shipment, the Buyer or, as the case may be, the Buyer's representative must check the condition of the package, the quantity of goods, and the quality of the package together with the representative of the transport company.
7.6.1. If damage to the package is detected, but no discrepancy(ies) in the quantity, quality, or assortment of goods is detected, the Buyer or, as the case may be, the Buyer's representative must note the damage to the package in the data logger provided by the representative of the transport company or in the paper delivery confirmation.
7.6.2. If any discrepancy(es) in the quantity and/or quality and/or assortment of the goods is detected, the Buyer or, as the case may be, the Buyer's representative must not accept the shipment. In such a case, the transport company representative, together with the Buyer or, as the case may be, the Buyer's representative, shall fill out a special shipment inspection report, in which the violations found are noted.
7.6.3. After the Buyer or, as the case may be, the Buyer's representative has accepted the shipment and signed the data logger or paper delivery confirmation provided by the transport company representative and noted the damage to the shipment packaging, it is considered that the goods were delivered in damaged shipment packaging, but the quantity, quality, and assortment of the goods comply with the terms of the purchase and sale agreement.
7.6.4. After the Buyer or, as the case may be, the Buyer's representative has accepted the shipment and signed the data logger or paper delivery confirmation provided by the transport company's representative without comments, it is considered that the goods have been delivered in an undamaged package, the quantity, quality, and assortment of the goods comply with the terms of the purchase and sale agreement.
7.7. Upon delivery of the goods to the address specified by the Buyer, it is considered that the goods have been transferred to the Buyer, regardless of whether the goods are actually received by the Buyer himself or by any other person who has received the goods at the specified address. If the goods are not delivered on the scheduled delivery date, the Buyer shall immediately, but no later than the day after the scheduled delivery date, inform the Seller thereof. Otherwise, the Buyer shall lose the right to make claims to the Seller related to non-delivery or late delivery of the goods.
7.8. If the goods are not accepted by the Buyer, the Buyer must indicate the details of the person who will accept the goods when filling in the order delivery information.
8. Return of Goods
8.1. If the Buyer (consumer) withdraws from the purchase and sale agreement for the goods, as provided for in clause 3.2 of the Rules, the goods are returned to the Seller at the Buyer's expense and the money paid by the Buyer for the goods is refunded within 15 days from the date of return of the Goods. Money paid for the transportation service is not refunded.
8.1.1. When withdrawing from the purchase agreement, the Buyer must notify the Seller of his decision by e-mail specified on the www.aquagile.com website and, by mutual agreement, coordinate the time and place of return of the goods.
8.1.2. The goods are returned in the original packaging of the goods and the shipment together with the goods documents (including the VAT invoice and warranty card, if it was provided with the goods). When returning, it is necessary to attach the original VAT invoice, if the Buyer received it with the shipment.
8.1.3. The Buyer is responsible for the proper assembly and packaging of the returned goods. If the goods are not assembled and (or) properly packaged, the Seller will not accept the returned goods.
8.1.4. The goods are not accepted back if they have been used and (or) have been damaged and (or) have lost their commercial appearance (changes in the appearance of the goods or their packaging that were necessary to inspect the goods are not considered significant changes in the appearance of the goods).
8.2. If the delivered goods do not meet the quality requirements, the Buyer must contact the UAB "Herimejas" salon (the address can be found on the www.aquagile.com website). The goods can be replaced